You may return products purchased from Leathur.com within 30 days. Returned items must be unused and sent in their original packaging, including any complimentary items.

Personalized products are not eligible for return.

You can send your return via the same shipping carrier that delivered your order, addressed to Hogg Mağazacılık San. ve Tic. A.Ş. as a return shipment.

You can track your return with your order number via

hello@leathur.com or +90 (543) 803 95 90.

Returns are not accepted for international orders.

Once your return is approved, the refund will be issued using the same payment method used for the original purchase.

For orders paid by cash on delivery or bank transfer, refunds will be processed via bank transfer. In this case, please send your bank details along with your order number to hello@leathur.com or via WhatsApp at +90 (543) 803 95 90.

Refunds are usually completed within 1–5 business days. Any delays beyond this period may be related to your bank. Please contact your bank for further information.

If you believe there is an error in your refund amount, please contact us with your order number via hello@leathur.com or WhatsApp at +90 (543) 803 95 90. Our team will review your request and get back to you as soon as possible.

For product exchange requests, please contact our customer service team with your order number via hello@leathur.com or WhatsApp at +90 (543) 803 95 90. Once your request is reviewed, you will be informed about the exchange process.

If you experience any issue with your product, please contact our customer service team with your order number via hello@leathur.com or WhatsApp at +90 (543) 803 95 90. Your request will be reviewed and our team will get back to you as soon as possible.

Yes, the product you see in the image will be sent. However, since the main material is leather, natural marks and slight color variations may occur depending on the part of the leather used. This is a natural characteristic of leather.

Our products are handmade specifically for each order after it is received. This process usually takes 1–5 business days.

Orders placed on Leathur.com can be paid by credit card or cash on delivery during checkout.

Customers who wish to pay via bank transfer may contact us before placing their order at hello@leathur.com or via WhatsApp at +90 (543) 803 95 90.